Privacy and data handling information
Privacy Policy
This privacy policy explains how zeaireo collects, uses, stores, and shares personal data in connection with the zeaireo.club site, courses, and related services. The policy describes the types of data we process, the purposes for processing, legal bases where applicable, retention practices, and how users can exercise available rights. Contact details for privacy inquiries are provided at the end of this document. The policy follows a neutral, informational approach and is focused on transparency about data handling practices.
07-05-2026
zeaireo, Business ID 0006788873283, 48/11, Thanon Pracha Rat Sai 1, Bangkok District, Bangkok 10800, Thailand
48/11, Thanon Pracha Rat Sai 1, Bangkok District, Bangkok 10800, Thailand
Key Definitions
For clarity, the following definitions describe commonly used terms in this policy and how they apply to zeaireo services.
Personal data: any information that relates to an identified or identifiable natural person, including names, contact information, identifiers, and usage data collected via the site and services.
Processing: any operation performed on personal data, such as collection, storage, use, disclosure, retention, and deletion.
User: any individual who visits zeaireo.club, enrolls in courses, or interacts with zeaireo services, including prospective customers and registered participants.
Service: the educational content, course delivery, communications, user account functions, and related features provided by zeaireo via zeaireo.club.
Cookies: small text files placed on a user's device to store settings and preferences, support functionality, and collect analytics and usage information.
Data Collection
zeaireo collects data that users provide directly and data collected automatically through site interactions. Data collection is limited to what is necessary for service delivery, administration, security, and legal compliance.
Data Provided by Users
When interacting with zeaireo services, users may provide the following types of personal information to create accounts, register for courses, or communicate with support.
- Full name and profile details (name, username, profile photo where provided)
- Contact information such as email address and postal address
- Telephone number and emergency contact details if voluntarily supplied
- Payment information required to process transactions (payment processor records are retained by third-party providers)
- Enrollment and course participation records, assessment responses, and user-submitted content (assignments, messages, feedback)
- Preferences, communication choices, and support correspondence
Data Collected Automatically
zeaireo collects certain technical and usage data automatically when users access the site or use online services to support service functionality, analytics, and security.
- Usage data such as pages visited, session duration, and interaction events
- Device and browser information (device model, operating system, browser type)
- IP address and approximate geographic location derived from IP
- Analytics identifiers and cookie identifiers
- Crash reports and technical logs to diagnose issues
- Referrer and navigation data indicating how users arrive at the site
Third-Party Data Sources
zeaireo may receive data about users from third-party services when users choose to connect or transact through external platforms or when external providers assist with service delivery.
- Payment and billing processors providing transaction confirmation and limited billing details
- Analytics and performance providers that supply aggregated usage metrics
- Third-party identity providers or social platforms if used for registration or login
Purposes of Processing
Personal data is processed for specific, legitimate purposes consistent with providing educational services, supporting users, and maintaining operations.
- To provide and manage access to courses and educational content
- To process payments and manage billing records
- To communicate course updates, schedules, and administrative notices
- To personalize user experience and recommend relevant course content
- To maintain security, detect and prevent abuse or fraud, and protect the site
- To perform analytics and reporting to improve course materials and platform performance
- To comply with legal obligations and respond to lawful requests
- To support marketing communications when users consent or where permitted by law with clear opt-out options
Legal Basis for Processing
Where relevant laws apply, the legal bases for processing user data include contractual necessity, user consent, legitimate interests, and compliance with legal obligations.
- Performance of a contract: processing required to provide courses and fulfill enrollment agreements
- Consent: where users explicitly consent to communications or optional services
- Legitimate interests: maintaining platform security, analytics, and service improvements where interests do not override user rights
- Legal obligations: processing necessary to meet regulatory or tax recordkeeping requirements
Data Subject Rights
Depending on applicable law, users may have rights regarding their personal data. Requests should be directed to the contact details below. Procedures and identity verification may be required to process requests.
- Right of access: request a copy of personal data processed by zeaireo
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of personal data where applicable and lawful
- Right to restriction: request restriction of certain processing activities
- Right to data portability: request a machine-readable copy of data for transfer to another provider where applicable
- Right to object: object to processing based on legitimate interests or for direct marketing, subject to legal conditions
Cookies and Similar Technologies
zeaireo uses cookies and similar technologies to enable core site functionality, understand usage patterns, and support analytics. Users can manage cookie preferences via the site and browser settings.
Types used include essential cookies for site operation, preference cookies for storing settings, analytics cookies for usage measurement, and marketing cookies to support communications where consented.
Categories: Essential, Preferences, Analytics, Marketing. Essential cookies are required for basic functionality and cannot be disabled through site controls; other categories can be managed by the user.
Users may control cookie preferences via the cookie settings banner on zeaireo.club and by adjusting browser controls to block or delete cookies. Disabling certain cookies may affect functionality.
Cookie Policy
Data Sharing and Disclosures
zeaireo shares personal data only as necessary for service delivery, legal obligations, or with authorized partners under data processing agreements.
- Payment processors and business institutions for transaction processing
- Third-party platform providers that support hosting, analytics, and course delivery
- Professional advisors and legal entities where required for compliance or legal processes
- Marketing and communications providers when users have opted in to receive promotional materials
- Authorities or courts in response to lawful requests or to protect legal rights
- In the event of a business reorganization, merger, or sale, personal data may be transferred as part of the transaction subject to appropriate safeguards
International Transfers
Personal data may be transferred to countries outside Thailand to enable course hosting, analytics, and service operations. Transfers occur only when necessary for service delivery or where third-party providers maintain data centers abroad.
Transfers are governed by contractual safeguards such as data processing agreements, and where appropriate, standard contractual clauses or equivalent protections to maintain an adequate level of data protection.
Data Retention
zeaireo retains personal data only for as long as necessary to provide services, for legitimate business purposes, or to comply with legal obligations. Retention periods vary by data category and purpose.
Account and enrollment data are retained while the account is active and for a reasonable period after account closure to address inquiries or legal matters. Transaction records and business information are retained as required for accounting and tax purposes, typically up to seven years where applicable. Usage and analytics data are retained in aggregated or anonymized form for ongoing product analysis and improvement.
We retain communication records related to course registration and support inquiries to document interactions and provide consistent service. Retention periods are set to meet administrative, legal and operational needs for course delivery and customer assistance.
Access logs, system events and audit records are kept for a determined period to support security monitoring, incident response and troubleshooting. Logs are reviewed in line with operational policies and removed according to retention schedules.
Personal data is deleted or anonymized when it is no longer necessary for the purposes for which it was collected, subject to applicable legal and regulatory requirements. Requests for deletion are processed in accordance with our data subject rights procedures.
Data security measures
zeaireo applies administrative, technical and physical safeguards to protect personal information used in course administration and platform access. Security measures are periodically reviewed and updated to address evolving risks while maintaining operational continuity.
- Access controls and role-based permissions to limit data access to authorized personnel only.
- Encryption of data in transit using secure protocols and encryption at rest where applicable.
- Regular backups and patch management combined with routine security audits and vulnerability assessments.
Your data subject rights
Individuals interacting with zeaireo have rights regarding their personal data. These include the ability to access, correct, restrict processing, and request deletion subject to legal and operational limitations. Requests are handled following identification and verification procedures.
- Right to access: obtain a copy of personal data processed by zeaireo relevant to course participation.
- Right to rectification: request correction of inaccurate or incomplete personal data.
- Right to erasure: request deletion of personal data where there is a lawful basis for removal and no overriding retention requirement.
- Right to restriction: request restriction of processing where accuracy is contested or processing is unlawful and erasure is not required.
- Right to data portability: request a structured, commonly used, machine-readable copy of data when processing is based on consent or contract.
- Right to object: object to processing based on legitimate interests or direct marketing; we will consider lawful bases and may continue processing for overriding legitimate reasons.
- Right to withdraw consent: where processing is based on consent, individuals may withdraw consent at any time without affecting processing prior to withdrawal.
- Right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.
How to submit a rights request
To exercise any data subject right, contact our privacy team with a clear description of the request and sufficient information to verify identity. Include your full name, email used for registration, and the nature of the request. This helps us respond accurately and securely.
[email protected]
We aim to respond to verified requests within a reasonable period that complies with applicable law. Where requests are complex or numerous, additional time may be required and we will inform you of any extension.
Marketing communications
zeaireo may use contact details to provide information about courses, schedules and updates. Marketing communications are sent only with a lawful basis and include clear options to manage preferences.
You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting our support team. Transactional messages related to course administration will not be removed unless requested and applicable.
Children and minors
zeaireo programs are designed for adult learners unless otherwise stated. We do not knowingly collect personal information from children under the age required by local law for account creation. Parents or guardians should contact us if they believe a child’s information has been submitted.
Third-party links
The site may contain links to third-party websites or services used for payments, analytics or content delivery. These third parties operate under their own privacy policies. zeaireo is not responsible for third-party practices; review their policies before sharing personal information.
Changes to this privacy information
We may update privacy information to reflect changes in our operations, legal requirements or controls. Material changes will be communicated on the site or via direct notification where appropriate, including the effective date of the update.